Privacy Policy

1. Information We Collect

When you contact us through our website, request a quote, or book a consultation, we may collect:

Your Name
Your phone number
Your email address
Your address or project location
Details about your renovation project

We may also collect non-identifying information automatically through tools like Google Analytics (such as browser type, pages visited, and time spent on our site).

2. How We Use Your Information

We use the information you provide to:

Respond to inquiries and provide quotes
Schedule consultations and carry out services
Communicate about your project and send updates
Improve our website and customer experience

We do not sell, rent, or trade your personal information to third parties.

3. Sharing with Third Parties

We may share your information only with:

Trusted service providers (e.g., email, hosting, or analytics tools)
Government or municipal offices, when permits or approvals are required for your project

All third parties are required to keep your information secure and use it only for the purpose intended.

4. Data Storage & Protection

We take reasonable measures to protect your information from unauthorized access or disclosure. Information is stored securely and only accessible to our authorized staff.

5. Your Rights

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

Access the personal information we hold about you
Request corrections to your information
Withdraw consent for us to use your information (subject to legal or contractual restrictions)

To exercise these rights, contact us at the email address listed on our website.

6. Cookies & Analytics

Our website may use cookies and tracking tools (such as Google Analytics) to improve performance and user experience. You can disable cookies in your browser settings, though some features may not work as intended.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at the email address listed on this website.